What is the shipping method you use to deliver the products?
We use the most cost-effective method to ship our orders to our customers.
How much does the shipping cost?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Where do we deliver?
We provide worldwide shipping to most of the countries.
How long will it take for the buyers to receive their orders?
Once we receive the payment, the order will process within 1-3 working days. The estimated delivery time for domestic orders is 5-10 working days. For international orders, the estimated delivery time is about 4-6 weeks.
Can I request a faster shipping method?
Yes, you can. If you don’t mind to pay a little more extra cost, you can contact us for a faster shipping method. We are partnered with different couriers such as EMS, DHL, UPS, etc. Which courier to choose depends on your location and the size and weight of your package. You are welcomed to chat with us for a quote for a faster shipping service.
Can the order be delivered to multiple addresses?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to P.O. Boxes or military APO/FPO addresses?
Yes, we can send shipments to P.O. Boxes and Military APO/FPO addresses.
Will I be charged VAT taxes?
Items shipping internationally from the U.S. are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.